Moving the Fan Experience: Gallery Carts Partnership — CargoRx Case Study

Gallery Carts designs and manufactures mobile retail units deployed at premier sports venues and entertainment facilities nationwide. CargoRx has delivered 100% of their units on time and damage-free — including a demanding 6-day compressed delivery window at Soldier Field.

Executive Summary

  • 100% of Gallery units arrive damage-free across all projects
  • 100% on-time delivery across all projects
  • 100% zero damage on the Soldier Field project
  • 6-day compressed delivery window achieved at Soldier Field (12 truckloads)

The Challenge

  • Product Complexity — Oversized dimensions beyond standard freight parameters with fragile, high-value components requiring special handling
  • Delivery Exactness — Coordination with installation teams and strict venue delivery windows with high stakes for event deadlines
  • Business Pressures — Fluctuating production schedules, reputation risk with premier venue clients, and variable project sizes

The CargoRx Solution

Asset-Based Advantage

  • Company-owned trucks and employed, trained drivers
  • Consistent handling and strict quality control

Technology Integration

  • Real-time visibility for Gallery's team via DriverLink
  • Proactive alerts at every milestone
  • Paperless digital documentation

Collaborative Methodology

  • Dedicated account management
  • Pre-project planning sessions
  • Flexible adaptation to production schedule shifts

Soldier Field Project Results

  • 100% of 12 truckloads delivered within the 6-day window
  • Zero product damage
  • Perfect coordination with installation teams
  • Complete documentation and verification for every load

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