PRIVACY NOTICE
Last updated January 01, 2020
Thank you for
choosing to be part of our community at CargoRx LTD
CargoRx
CargoRx
“,
“we“, “us“, “our“). We are committed to protecting your
personal information and your right to privacy. If you have any questions or concerns about this privacy
notice, or our practices with regards to your personal information, please contact us at helpshipping@cargorx.com .
When you
https://www.cargorx.com (the
“Website“),
), we
appreciate that you are trusting us with your personal information. We take your privacy very seriously.
In this privacy notice, we seek to explain to you in the clearest way possible what information we
collect, how we use it and what rights you have in relation to it. We hope you take some time to read
through it carefully, as it is important. If there are any terms in this privacy notice that you do not
agree with, please discontinue use of our Services immediately.
This privacy notice applies to
all information collected through our Services (which, as described above, includes
our
), as well as, any
related services, sales, marketing or events.
Please read this privacy
notice carefully as it will help you understand what we do with the information that we
collect.
TABLE OF
CONTENTS
1. WHAT INFORMATION
DO WE COLLECT?
Personal information you disclose to us
In
Short: We collect personal
information that you provide to
us.
We collect personal
information that you voluntarily provide to us when you
The personal
information that we collect depends on the context of your interactions with us and the
Personal
Information Provided by You. We collect
names ;
phone numbers ;
email addresses ;
mailing addresses ;
contact preferences ;
contact or authentication data ;
billing addresses ;
passwords ;
usernames ;
debit/credit card numbers ;
job titles ;
Payment
Data. We may collect data necessary to process your payment if you make purchases, such
as your payment instrument number (such as a credit card number), and the security code associated
with your payment instrument. All payment data is stored byStripe
,
PayPal
,
Braintree
and
Authorize.net
.
You
may
find
their
privacy
notice
link(s)
here:
https://stripe.com/privacy
,
https://www.paypal.com/us/webapps/mpp/ua/privacy-full
,
https://www.braintreepayments.com/legal/braintree-privacy-policy
https://usa.visa.com/legal/privacy-policy.html
Social
Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter or other social media account. If
you choose to register in this way, we will collect the Information described in the section called
“HOW DO WE HANDLE YOUR SOCIAL
LOGINS” below.
All personal
information that you provide to us must be true, complete and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In
Short: Some information — such
as your Internet Protocol (IP) address and/or browser and device characteristics
— is collected automatically when you visit our
We automatically
collect certain information when you visit, use or navigate the
Like many
businesses, we also collect information through cookies and similar technologies.
The information we
collect includes:
- Log and
Usage Data. Log and usage data is service-related, diagnostic, usage and performance
information our servers automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).
- Device
Data. We collect device data such as information about your computer, phone, tablet or
other device you use to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location
Data. We collect location data such as information about your device’s location, which
can be either precise or imprecise. How much information we collect depends on the type and
settings of the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE USE
YOUR INFORMATION?
In Short: We process
your information for purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal
information collected via our
We use the
information we collect or receive:
- To
facilitate account creation and logon process. If you choose to link your account
with us to a third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate account creation
and logon process for the performance of the contract.
See the section below headed “HOW DO WE HANDLE YOUR SOCIAL LOGINS” for further information.
- To post
testimonials. We post testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at kkersting@freightdragons.com and be sure to include your name, testimonial location, and contact information.
- Request
feedback. We may use your information to request feedback and to contact you about
your use of our
Website .
- To
enable user-to-user communications. We may use your information in order to enable
user-to-user communications with each user’s consent.
- To
manage user accounts. We may use your information for the purposes of managing our
account and keeping it in working order.
- To send
administrative information to you. We may use your personal information to send you
product, service and new feature information and/or information about changes to our terms,
conditions, and policies.
- To
protect our Services. We may use your information as part of our efforts to keep
our
Website safe and secure (for example, for fraud monitoring and prevention).
- To
enforce our terms, conditions and policies for business purposes, to comply with legal and
regulatory requirements or in connection with our contract.
- To respond to legal
requests and prevent harm. If we receive a subpoena or other legal request, we
may need to inspect the data we hold to determine how to respond.
- Fulfill and manage
your orders. We may use your information to fulfill and manage your orders,
payments, returns, and exchanges made through the
Website
- Administer prize
draws and competitions. We may use your information to administer prize draws
and competitions when you elect to participate in our competitions.
- To deliver and
facilitate delivery of services to the user. We may use your information to
provide you with the requested service.
- To respond to user
inquiries/offer support to users. We may use your information to respond to
your inquiries and solve any potential issues you might have with the use of our
Services.\
In Short: We only share
information with your consent, to comply with laws, to provide you with services, to
protect your rights, or to fulfill business obligations.
We may
process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if
you have given us specific consent to use your personal information for a specific
purpose.
- Legitimate Interests: We may process
your data when it is reasonably necessary to achieve our legitimate business
interests.
- Performance of a Contract: Where we
have entered into a contract with you, we may process your personal information to
fulfill the terms of our contract.
- Legal Obligations: We may disclose
your information where we are legally required to do so in order to comply with
applicable law, governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including in response
to public authorities to meet national security or law enforcement
requirements).
- Vital Interests: We may disclose your
information where we believe it is necessary to investigate, prevent, or take action
regarding potential violations of our policies, suspected fraud, situations
involving potential threats to the safety of any person and illegal activities, or
as evidence in litigation in which we are involved.
More
specifically, we may need to process your data or share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Vendors, Consultants and Other Third-Party
Service Providers. We may share your data with third-party vendors,
service providers, contractors or agents who perform services for us or on our
behalf and require access to such information to do that work. Examples include:
payment processing, data analysis, email delivery, hosting services, customer
service and marketing efforts. We may allow selected third parties to use tracking
technology on the
Website , which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Affiliates. We may share your
information with our affiliates, in which case we will require those affiliates
to honor this privacy notice. Affiliates include our parent company and any
subsidiaries, joint venture partners or other companies that we control or that
are under common control with us.
- Business Partners. We may share
your information with our business partners to offer you certain products,
services or promotions.
- Other Users. When you share
personal information
(for example, by posting comments, contributions or other content to the Website ) or otherwise interact with public areas of the Website , such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. If you interact with other users of our Website and register for our Website through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website , and view your profile.
In Short: We only
share information with the following third
parties.
We only share and disclose your information with
the following third parties. We have categorized each party so that you may be
easily understand the purpose of our data collection and processing practices.
If we have processed your data based on your consent and you wish to revoke your
consent, please contact us using the contact details provided in the section
below titled “HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?“.
- Allow Users to Connect to Their Third-Party Accounts
- Cloud Computing Services
- Communicate and Chat with Users
- Content Optimization
- Data Backup and Security
- Functionality and Infrastructure Optimization
- Invoice and Billing
- User Account Registration and Authentication
- Website Hosting
- Website Performance Monitoring
- Website Testing
In Short: We may
use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice
6. DO WE USE GOOGLE
MAPS?
In Short: Yes, we
use Google Maps for the purpose of providing better
service.
This
We use the Google Maps API to retrieve certain
information when you make location-specific requests. This includes:
-
Geolocation
-
Geofencing
-
Inertial Data
-
Time Stamps
For a full
list of what we use information for, please see the previous section titled
one (1)
months
The Maps
APIs that we use store and access cookies and other information on your devices. If you are
a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein and
Norway), please take a look at our Cookie Notice
In Short: If you choose to
register or log in to our services using a social media account, we may have access to
certain information about you.
Our
We will use
the information we receive only for the purposes that are described in this privacy notice
or that are otherwise made clear to you on the relevant
8. HOW LONG
DO WE KEEP YOUR
INFORMATION?
In Short: We keep your
information for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will
only keep your personal information for as long as it is necessary for the purposes set out
in this privacy notice, unless a longer retention period is required or permitted by law
(such as tax, accounting or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than
When we
have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will securely
store your personal information and isolate it from any further processing until deletion is
possible.
9. HOW DO
WE KEEP YOUR INFORMATION
SAFE?
In Short: We aim to protect
your personal information through a system of organizational and technical security
measures.
We have
implemented appropriate technical and organizational security measures designed to protect
the security of any personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able
to defeat our security, and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal
information to and from our
10. DO WE
COLLECT INFORMATION FROM
MINORS?
In Short: We do not knowingly
collect data from or market to children under 18 years of age.
We do not
knowingly solicit data from or market to children under 18 years of age. By using the
kkersting@freightdragons.com
11. WHAT
ARE YOUR PRIVACY RIGHTS?
In Short:
If you are
a resident in the European Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are
a resident in Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have
questions or comments about your privacy rights, you may email us at
helpshipping@cargorx.com
.
Account Information
If you would at any time like to review or
change the information in your account or terminate your account, you can:
-
Contact us using the contact information provided.
Upon
your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our
files to prevent fraud, troubleshoot problems, assist with any investigations, enforce
our Terms of Use and/or comply with applicable legal requirements.
Cookies and similar technologies: Most
Web browsers are set to accept cookies by default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our
Opting out of email marketing: You can
unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in
the emails that we send or by contacting us using the details provided below. You will then
be removed from the marketing email list — however, we may still communicate with you, for
example to send you service-related emails that are necessary for the administration and use
of your account, to respond to service requests, or for other non-marketing purposes. To
otherwise opt-out, you may:
-
Contact us using the contact information provided.
12.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web
browsers and some mobile operating systems and mobile applications include a Do-Not-Track
(“DNT”) feature or setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As
such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that
practice in a revised version of this privacy notice.
13. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: Yes, if you are a
resident of California, you are granted specific rights regarding access to your
personal information.
California
Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who
are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties
for direct marketing purposes and the names and addresses of all third parties with which we
shared personal information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are
under 18 years of age, reside in California, and have a registered account with
CCPA Privacy Notice
The California Code of Regulations defines a
“resident” as:
(1) every
individual who is in the State of California for other than a temporary or transitory
purpose and
(2) every
individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other
individuals are defined as “non-residents.”
If this
definition of “resident” applies to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of personal information do we
collect?
We have
collected the following categories of personal information in the past twelve (12)
months:
|
Category |
Examples |
Collected |
|
A. Identifiers
|
Contact details, such as real name, alias,
postal address, telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address, email address and
account name
|
|
|
B. Personal information categories listed in
the California Customer Records statute
|
Name, contact information, education,
employment, employment history and financial
information
|
YES
|
|
C. Protected classification characteristics
under California or federal law
|
Gender and date of birth
|
|
|
D. Commercial information
|
Transaction information, purchase history,
financial details and payment information
|
|
|
E. Biometric information
|
Fingerprints and
voiceprints
|
|
|
F. Internet or other similar network
activity
|
Browsing history, search history, online
behavior, interest data, and interactions with our and other websites,
applications, systems and advertisements
|
|
|
G. Geolocation data
|
Device location
|
|
|
H. Audio, electronic, visual, thermal,
olfactory, or similar information
|
Images and audio, video or call recordings
created in connection with our business activities
|
|
|
I. Professional or employment-related
information
|
Business contact details in order to provide
you our services at a business level, job title as well as work history and
professional qualifications if you apply for a job with
us
|
|
|
J. Education Information
|
Student records and directory
information
|
|
|
K. Inferences drawn from other personal
information
|
Inferences drawn from any of the collected
personal information listed above to create a profile or summary about, for
example, an individual’s preferences and
characteristics
|
|
We may also
collect other personal information outside of these categories instances where you interact
with us in-person, online, or by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services and to
respond to your inquiries.
How
do we use and share your personal information?
- Beacons/Pixels/Tags
More information about our data
collection and sharing practices can be found in this privacy
notice
You can opt out from the selling of
your personal information by disabling cookies in Cookie Preference
Settings and clicking on the Do Not Sell My Personal Information
link on our homepage.
You may contact us
helpshipping@cargorx.com ,
If you are using an authorized agent
to exercise your right to opt-out we may deny a request if the
authorized agent does not submit proof that they have been validly
authorized to act on your behalf.
Will your information be
shared with anyone else?
We may disclose your personal
information with our service providers pursuant to a written
contract between us and each service provider. Each service provider
is a for-profit entity that processes the information on our
behalf.
The current list of our service
providers can be found in below.
We may use your personal information
for our own business purposes, such as for undertaking internal
research for technological development and demonstration. This is
not considered to be “selling” of your personal data.
- Category B. Personal
information, as defined in the California Customer
Records law, such as your name, contact information,
education, employment, employment history and financial
information.
- Category G. Geolocation data,
such as device location.
The categories of
third parties to whom we disclosed personal
information for a business or commercial purpose can
be found under “WHO WILL YOUR
INFORMATION BE SHARED
WITH?“.
- Category
B. Personal information, as defined in
the California Customer Records law,
such as your name, contact information,
education, employment, employment
history and financial information.
The categories of
third parties to whom we sold personal
information are:
-
Expedited Shipping Options
-
Ground Freight Load Matching Options
Your
rights with respect to your personal
data
Right to
request deletion of the data – Request to
delete
You can ask for
the deletion of your personal information. If
you ask us to delete your personal information,
we will respect your request and delete your
personal information, subject to certain
exceptions provided by law, such as (but not
limited to) the exercise by another consumer of
his or her right to free speech, our compliance
requirements resulting from a legal obligation
or any processing that may be required to
protect against illegal
activities.
Right to be
informed – Request to
know
Depending on the
circumstances, you have a right to know:
- whether we
collect and use your personal
information;
- the categories
of personal information that we
collect;
- the purposes
for which the collected personal information
is used;
- whether we
sell your personal information to third
parties;
- the categories
of personal information that we sold or
disclosed for a business purpose;
- the categories
of third parties to whom the personal
information was sold or disclosed for a
business purpose; and
- the business
or commercial purpose for collecting or
selling personal information.
In accordance with
applicable law, we are not obligated to provide
or delete consumer information that is
de-identified in response to a consumer request
or to re-identify individual data to verify a
consumer request.
Right to
Non-Discrimination for the Exercise of a
Consumer’s Privacy
Rights
We will not
discriminate against you if you exercise your
privacy rights.
Verification
process
Upon receiving
your request, we will need to verify your
identity to determine you are the same person
about whom we have the information in our
system. These verification efforts require us to
ask you to provide information so that we can
match it with information you have previously
provided us. For instance, depending on the type
of request you submit, we may ask you to provide
certain information so that we can match the
information you provide with the information we
already have on file, or we may contact you
through a communication method (e.g. phone or
email) that you have previously provided to us.
We may also use other verification methods as
the circumstances dictate.
We will only use
personal information provided in your request to
verify your identity or authority to make the
request. To the extent possible, we will avoid
requesting additional information from you for
the purposes of verification. If, however, if we
cannot verify your identity from the information
already maintained by us, we may request that
you provide additional information for the
purposes of verifying your identity, and for
security or fraud-prevention purposes. We will
delete such additionally provided information as
soon as we finish verifying
you.
Other privacy
rights
- you may object
to the processing of your personal data
- you may
request correction of your personal data if
it is incorrect or no longer relevant, or
ask to restrict the processing of the
data
- you can
designate an authorized agent to make a
request under the CCPA on your behalf. We
may deny a request from an authorized agent
that does not submit proof that they have
been validly authorized to act on your
behalf in accordance with the CCPA.
- you may
request to opt-out from future selling of
your personal information to third parties.
Upon receiving a request to opt-out, we will
act upon the request as soon as feasibly
possible, but no later than 15 days from the
date of the request submission.
To exercise these
rights, you can contact us
helpshipping@cargorx.com ,
or by referring to the
contact details at the bottom of this document. If you
have a complaint about how we handle your data, we would
like to hear from you.
14.
DO WE MAKE UPDATES TO THIS
NOTICE?
In
Short: Yes, we will update
this notice as necessary to stay compliant
with relevant
laws.
We may update this
privacy notice from time to time. The updated
version will be indicated by an updated
“Revised” date and the updated version will be
effective as soon as it is accessible. If we
make material changes to this privacy notice, we
may notify you either by prominently posting a
notice of such changes or by directly sending
you a notification. We encourage you to review
this privacy notice frequently to be informed of
how we are protecting your
information.
15.
HOW CAN YOU CONTACT US ABOUT
THIS
NOTICE?
If you have
questions or comments about this notice, you may
Kevin Kersting
, by email at
kkersting@freightdragons.com
,
by
phone at (303)
323-1038 ,
16.
HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM
YOU?
Based on the
applicable laws of your country, you may have
the right to request access to the personal
information we collect from you, change that
information, or delete it in some circumstances.
To request to review, update, or delete your
personal information, please https://www.cargorx.com/privacy-request